Enterprise success foundation

API Product Observability

Understand consumer usage, policy outcomes, source paths, provenance, integration runs, retries, failure groups, provider responses, affected records, performance, and change impact around each API product.

Request trace explorer

Follow a request through product and source evidence

Select an operating event to inspect the consumer, policy, source path, provenance, and affected dependency.

Interactive product experience

Select a request event.

The trace connects the registered consumer with the contract version, policy result, and participating sources.

Result and contract

Trace result
All dependencies completed
Healthy

Consumers

Enterprise applications

The request trace identifies the delayed source and the product policy that returned bounded partial context.

Result and contract

Trace result
Partial response · carrier timeout
Investigate

The trace records the requesting consumer, requested operation, policy decision, and product version without calling a source.

Result and contract

Trace result
Denied at product boundary
Policy

Consumers

AI agents and copilots

Guided explanation

The customer problem

The customer problem

Point-to-point integrations scatter operational signals and make cross-system failures difficult to trace.

What this enables

  • Trace requests across composed and virtualized dependencies.

  • Identify affected consumers and source paths.

  • Use operational evidence to evolve contracts safely.

Scope and qualification

  • Available telemetry depends on configured sources, infrastructure, and enterprise observability integrations.

Observe the reusable contract and every dependency behind it.

Available signals depend on the configured sources and enterprise telemetry stack. The API product view provides the context needed to connect them.

Integration investigation

Follow failures from the technical step to the affected business context.

This investigation model places run, retry, failure, provider, and business-impact context within enterprise observability.

Run and timeline context

Review the recorded integration run, steps, outside service calls, events, and the point where work stopped.

Retry and provider response

Keep retry history and available provider responses alongside the failed operation and source path.

Failure groups

Group similar failures so teams can identify repeated provider, mapping, source, or integration patterns.

Affected records

Connect recorded failures to the customers, accounts, records, objects, orders, or other business context that may need attention.

Integration observability complements the enterprise telemetry stack.

Available ingestion, timelines, alerting, retention, and impact context depend on the approved product and deployment. This page does not claim to replace general-purpose application monitoring.

Identify the integrations where ownership and failure paths are least visible.